How do you order from Ecobags™?
Fill out our contact form and indicate your bag requirements and we will get you a quote within 2–3 working days. Then send us your artwork and we will prepare a visual mock up for sign off. Once you pay your deposit we will make a pre-production sample and when it is approved we will coordinate the final run. Our turnaround time is about 8-10 weeks upon sign-off.

Where do you source your bags?
We have reliable suppliers in India and China. We have our own manufacturing facility in India which enables us to control the production process of our business.

What are your minimum quantities?
We are very flexible in our quantities since we have our own overseas manufacturing base. We try to accommodate all orders as much as possible.

Why don't you have a fixed price list?
Due to currency fluctuations and customisation for each order we don't have a standard price list. The items in stock have a standard price. We will gladly work out a quote for you if you send us your specifications and requirements.

How can you get a quote?
Please use our contact form to get a quote and include detailed information about your needs. We will be in touch with you shortly with an estimate.

What is your delivery timeframe?
We need 4-5 weeks for air shipments and 8-10 weeks for sea shipments after the approval of the sample. However if you require an earlier delivery please feel free to discuss with us and we will try to arrange an earlier delivery if possible.

What kind of artwork format do we need to provide if we want to have our logo or message on the bags?
We need the artwork preferably in a vector-based format in Illustrator or EPS format. Please send a high resolution PDF or jpg as well. For colour matching, we use Pantone coated series colour system. Please specify your PMS reference colours when sending artwork.

How are samples approved?
We send an electronic sample for your approval. To sign off on a physical sample there will be extra courier charges and some conditions apply.
What are the social conditions under which these products are made?
We adhere to Euro Code of Conduct which ensures a fair wage policy and that no child labour is employed.

Are there any other colours available?
Yes, we have many colours available on request and we can also match Pantone (PMS) colours to be consistent with your corporate branding. Our sales manager will can work with you on choosing the colour that best meets your company needs. We also have designer available to customise your bag however you want it.

Do you have any design facility available?
Yes, we have a design team to customise your bag. We can include your corporate logo on the bag or come up with a fresh design from scratch.

FAQ for Degradable Bags

What makes our plastic bags ultimately Totally Degradable?
Totally Degradable bags are made from "normal" polyethylene - the same as most bags - but also contain a percentage by weight of a proprietary patented Oxo-biodegradable additive known as TDPA (totally degradable plastic additives) manufactured by a company called EPI.

What initiates the breakdown of the plastic bag?
TDPA additives have been formulated so that after the bag has been used and discarded, it undergoes oxidative degradation and breaks down into brittle fragments. This happens as a result of exposure to heat or UV light and mechanical stress (or any combination thereof). The plastic molecules become much smaller, water wettable, and microbes can use them as a food source

How long does it take the bags to degrade?
That depends on the type of landfill or waste disposal the bag ends up in. There is a first stage process whereby the bag becomes brittle and fragments into smaller pieces. The speed at which this occurs will depend on the availability of UV light, oxygen, heat and physical stress experienced - all of which can contribute to a speedier chemical transformation in the landfill environment. However, normally our degradable bags takes 18–24 months to degrade.